How to Speak So People Take Action, Not Just Notes
If your audience is listening but not acting, you’re missing something. Learn how to align your presentations with how people think, decide, and take action.
Jeff Mildon
4/13/20266 min read


There’s something almost magnetic about great speakers. When you think about the people who have truly moved audiences, whether on a stage, in a boardroom, or through a screen, it is not just what they said that made the difference. It was how they connected, how they made people feel, and how they created a shift in thinking that lasted beyond the moment.
And yet, despite how powerful this skill can be, most people still rank public speaking as one of their greatest fears. That disconnect has always fascinated me. Because when you understand what speaking really is, and more importantly what it is not, it stops being something to fear and becomes one of the most valuable tools you can develop in business and in life.
Whether you are delivering a keynote, running a software demo, recording a YouTube video, or presenting over Zoom, the principles of effective communication do not change. Over time, I have found that the gap between average presenters and those who truly influence comes down to a handful of core ideas. When you apply these consistently, you do not just get better. You separate yourself from the majority.
Let’s walk through them.
1. Start with the Right Idea (Ideation)
Every great presentation begins long before you ever open your mouth. It starts with the idea, and this is where most people go wrong. They begin by asking themselves what they want to talk about, when the far more important question is what their audience needs to hear.
That shift changes everything.
When your content is built around your own interests, it may feel natural to you, but it rarely lands with the audience. When it is built around their problems, their goals, and their frustrations, it immediately becomes relevant. And relevance is what earns attention.
The idea is what draws people in. It is what makes someone click on your video, show up to your session, or lean forward in their chair. More importantly, it is what gives your message the power to create change. Without a strong idea, nothing else you do can make up for it.
2. Stop Trying to Be Interesting
One of the biggest misconceptions in speaking is the belief that you need to be more interesting. The reality is much simpler and far more effective. You become interesting by being interested.
The best presenters are not performers trying to impress a crowd. They are observers, learners, and problem solvers who are deeply curious about their audience. They ask better questions, they pay attention to patterns, and they spend time understanding what people are actually dealing with.
That level of curiosity shows up in the way they communicate. Instead of talking at people, they speak into real situations, real frustrations, and real goals. The audience feels that immediately, and engagement follows naturally.
If you have ever been stuck in a conversation with someone who only talks about themselves, you already know how disengaging that feels. Presentations are no different. When you shift your focus outward, your effectiveness increases without you having to force it.
3. Turn Your Presentation into a Conversation
The fastest way to lose an audience is to make your presentation feel like a lecture. Even if you are the only one speaking, your goal should be to create the experience of a conversation.
This means intentionally inviting your audience to think, react, and participate. You can do this by asking questions, creating moments of reflection, or simply speaking in a way that acknowledges their perspective. When people feel included, they engage more deeply, and when they engage, they retain far more of what you say.
This applies just as much to virtual presentations as it does to live ones. A YouTube video, a webinar, or a demo should never feel like you are talking into a void. The more it feels like a shared experience, the more powerful it becomes.
4. Teach Something That Matters
At its core, a presentation must deliver value. That sounds obvious, but it is often where things fall short. Value is not simply sharing information. It is helping your audience understand something in a way they can actually use.
This requires more than surface level knowledge. It requires depth.
The most effective presenters do not rely on memorized scripts or polished slides to carry them. They rely on a deep understanding of their subject, built through time, experience, and repetition. That depth allows them to speak naturally, adapt in real time, and answer questions with confidence.
When you become the message, when the content is something you live and understand rather than something you have rehearsed, you no longer worry about what to say next. You simply communicate what you know.
5. Use the Right Ingredients
Every strong presentation is built from a combination of elements that work together to create clarity and connection. The most effective ones consistently include:
Principles, which explain how something works
Stories, which show how it plays out in real life
Visuals, which help people see and remember the idea
Principles provide structure and direction, but on their own they can feel abstract. Stories bring those principles to life by making them relatable and human. Visuals reinforce the message by giving the audience something concrete to hold onto.
When you combine these elements effectively, your presentation becomes easier to understand and far more memorable. People may forget a list of steps, but they will remember a story that illustrates those steps in action.
6. Build an Inventory, Not a Script
One of the most common fears in public speaking is the possibility of running out of things to say. That fear usually comes from relying too heavily on scripts or memorized content.
A better approach is to build an inventory.
Instead of trying to remember exactly what to say, you develop a collection of resources you can draw from at any time. This might include:
Stories and examples
Frameworks and models
Quotes and insights
Proof points and results
Illustrations and analogies
When you have a deep inventory, you are never stuck. You can adapt, expand, or pivot without losing momentum, and your delivery feels natural rather than forced.
Perhaps the most freeing part of this is realizing that your audience does not know what you planned to say. If you adjust in the moment, they experience it as flow, not as a mistake.
7. Impart Belief
Information alone is rarely enough to create change. What people often need even more is belief, specifically belief in their own ability to succeed.
As a speaker, one of the most valuable things you can do is transfer that belief to your audience. When you communicate with conviction and clarity, you give people something they may not have had before, confidence.
For many individuals, the barrier is not a lack of knowledge but a lack of certainty. They are unsure whether they can apply what they have learned or achieve the outcome they want. When your message helps remove that doubt, it becomes far more impactful.
At that point, you are no longer just delivering content. You are helping people see what is possible for themselves.
8. Show, Don’t Just Tell (Illustration)
Illustration is where your ideas become tangible. It is one thing to explain a concept, but it is far more effective to show what that concept looks like in action.
This can take many forms. It might be a visual on a slide, a story that paints a clear picture, a live demonstration, or even a physical action that reinforces your point. Regardless of the format, the goal is the same. Make the idea visible.
When people can see what you mean, they process it faster and remember it longer. Illustration bridges the gap between theory and understanding, turning abstract concepts into something real.
9. Always Include a Call to Action
A great presentation should lead somewhere. Without a clear next step, even the most engaging content can lose its impact.
Your audience should leave knowing exactly what to do next. That might mean applying a specific idea, changing a behavior, or continuing their learning in a more structured way. Whatever it is, it needs to be intentional.
When you guide people toward action, you extend the value of your presentation beyond the moment. You move from simply informing to actually influencing outcomes.
10. Create a Path for Continued Learning
One of the most important realities to understand is that transformation rarely happens in a single interaction. A presentation can spark change, but it cannot fully sustain it.
Real growth requires reinforcement.
That is why the best presenters think beyond the presentation itself. They create a path for continued learning, whether through a book, a course, a program, or another structured resource. This allows the audience to revisit the ideas, deepen their understanding, and apply what they have learned over time.
When you provide that next step, you do not just inspire action. You support long term results.
Final Thought
Speaking is often misunderstood as a performance, but the most effective communicators know it is something far more meaningful. It is an opportunity to create impact.
When your goal is to impress, the focus stays on you. When your goal is to impact, the focus shifts to your audience and what they are capable of becoming.
That shift is where great speaking begins.
And when you consistently apply these principles, starting with the right idea, staying deeply connected to your audience, and delivering value in a way that resonates, you will find yourself not only speaking more effectively, but also creating results that truly matter.
